Privacy Policy

 

Tandoor n’ Wok (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data.

  1. Information We Collect

Personal Information

  • Name
  • Phone number
  • Email address
  • Billing/delivery address
  • Order or reservation details

Automatically Collected Data

  • IP address
  • Device and browser type
  • Website activity (via cookies)

 

  1. AI-Assisted Communication & Call Handling

Tandoor n’ Wok uses an AI-powered phone assistant to handle customer calls, reservations, and inquiries.

What This Means:

  • Calls may be answered by an automated AI system
  • Calls may be recorded for quality, training, and service improvement
  • Conversations may be processed to fulfill orders or reservations

Information Collected via Calls:

  • Name
  • Phone number
  • Reservation/order details
  • Customer inquiries

 

  1. Consent to AI Interaction & Recording

By calling or interacting with us, you:

  • Consent to interacting with an AI system
  • Acknowledge that calls may be recorded
  • Agree to the collection and use of information as described

 

  1. How We Use Your Information

We use your information to:

  • Process orders and reservations
  • Communicate confirmations and updates
  • Improve services and customer experience
  • Send promotions (if opted-in)
  • Ensure security and prevent fraud

 

  1. Sharing Your Information

We do not sell your personal data. We may share it with:

  • Payment processors
  • Delivery partners
  • Technology providers (including AI systems)
  • Legal authorities if required

 

  1. Cookies & Tracking

We use cookies to enhance user experience, analyze traffic, and remember preferences.

  1. Data Security

We use industry-standard security measures. However, no system is completely secure.

  1. Your Rights

You may:

  • Request access or deletion of your data
  • Opt out of marketing communications
  1. Third-Party Links

We are not responsible for external websites linked on our platform.

  1. Children’s Privacy

We do not knowingly collect data from children under 13.

  1. Updates

We may update this Privacy Policy at any time.

  1. Contact Us

 

Tandoor n’ Wok
2495 Brunswick Ave, Unit 35
Lawrence Township, NJ 08648
Phone: +1 609-257-6336